Refund policy

Return Policy – Hesper Beauty

Overview

Email: web@hesperbeauty.com

At Hesper Beauty, your satisfaction is very important to us. If you are not happy with your purchase, please read our return policy below:

Eligibility for Return

• Items must be unused, unopened, and in original packaging.
• You must request a return within 7 days of receiving your order.
• Products that are used, damaged, or not in original condition cannot be returned.

Non-Returnable Items

• Opened or used products.
• Sale or discounted items.
• Gift cards or promotional items.

 How to Return

• Email us at web@hesperbeauty.com with your order number and reason for return.
• Wait for our confirmation email with the return instructions.
• Ship the product back to the address provided (customer pays return shipping).

Refund Process

• Once we receive and inspect the returned item, we will notify you.
• Approved returns will be refunded to your original payment method within 7 working days.
• Shipping charges are non-refundable.