Return Policy – Hesper Beauty
📧 Email: web@hesperbeauty.com
At Hesper Beauty, your satisfaction is very important to us. If you are not happy with your purchase, please read our return policy below:
✅ Eligibility for Return
- Items must be unused, unopened, and in original packaging.
- You must request a return within 7 days of receiving your order.
- Products that are used, damaged, or not in original condition cannot be returned.
🚫 Non-Returnable Items
- Opened or used products.
- Sale or discounted items.
- Gift cards or promotional items.
📦 How to Return
- Email us at web@hesperbeauty.com with your order number and reason for return.
- Wait for our confirmation email with the return instructions.
- Ship the product back to the address provided (customer pays return shipping).
💸 Refund Process
- Once we receive and inspect the returned item, we will notify you.
- Approved returns will be refunded to your original payment method within 7 working days.
- Shipping charges are non-refundable.